At Access to Independence we believe that by providing a personal service to you, our client, we can make sure that what we offer really does meet your needs. You receive an individually tailored assessment package to give you the necessary support which you are looking for and which is planned according to your requirements.
All assessments are followed up with a full and clear report outlining the recommendations which have been made. For individuals and organisations who require further involvement, or perhaps a more detailed technical specification, appropriate follow-up plans can be agreed on an individual basis.
Reports are usually written and sent by post but can be provided in any format that is appropriate to your needs such as e-mail or audio disc.
To ensure that all our clients are satisfied with the services they receive from Access to Independence we will always be happy to follow up any queries that arise from services which we have provided.
Because we understand that our clients are the reason for our business to exist and we are always pleased to receive your comments on Access to Independence. To help us to ensure that we provide a good quality service we will also ask some clients for feedback by sending them evaluation forms. We appreciate and value your help with this.